Contact information

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Contact PeakHive

We're here to help

We respond to all enquiries within 24-72 hours, Monday through Friday. For order support, please include your order number in your message.

Get In Touch

Email: info@peakhive.store
This is the fastest way to reach us. We aim to respond to every message within 24-72 hours on business days.

Order Support

Have a question about an existing order, a delivery update, or need to make a change? Email us at info@peakhive.store with your order number and we'll get back to you as quickly as possible.

Product & Design Advice

Not sure which fixture is right for your space? We love helping with this. Send us a description of your room, your ceiling height, and what atmosphere you're trying to create — we'll recommend the best options from our collection.

Wholesale & Trade Enquiries

Interior designers, architects, and hospitality operators looking to discuss volume pricing or custom sourcing — reach out directly at info@peakhive.store with the subject line Trade Enquiry and we'll be in touch.

Damaged or Missing Orders

If your order has arrived damaged, please photograph the damage within 48 hours of delivery and email us at info@peakhive.store. We will arrange a replacement or full refund promptly.